This policy explains how WNR Media handles personal information when you visit wnrmedia.com, submit an enquiry or otherwise contact the agency.
1. Who we are
WNR Media is a social media marketing agency based in Manchester, United Kingdom. For data-protection questions or requests, email hello@wnrmedia.com.
2. Information we collect
When you use the contact form, we collect the information you choose to provide. This may include:
- your name and work email address;
- your phone number, website or social media handle;
- the services you are interested in; and
- the details included in your project enquiry.
The website and its hosting infrastructure may also process limited technical information, such as your IP address, browser or device type, pages requested, timestamps and security logs. WNR Media may receive aggregated website-usage information from its hosting provider.
3. How we use information
We use personal information to receive and respond to enquiries, understand a potential project, decide whether WNR Media is a suitable fit, prepare a proposal where requested, keep appropriate business records, protect the website from misuse and meet legal obligations.
4. Our lawful bases
Under UK data-protection law, we generally rely on legitimate interests to handle genuine business enquiries and operate a secure website, or on taking steps at your request before entering into a contract. Where the law requires consent for a particular use, we will ask for it separately.
5. Sharing and service providers
We do not sell personal information. We may share only what is necessary with providers that support the website, security and email delivery, including the website-hosting platform and Hostinger for business email. Information may also be disclosed to professional advisers, regulators or law-enforcement bodies where required by law or reasonably necessary to protect legal rights.
6. International processing
Some technology providers may process information outside the United Kingdom. Where this happens, we expect appropriate safeguards recognised by UK data-protection law to be used.
7. How long we keep information
Enquiries that do not become client work are normally kept for up to 24 months after the last meaningful contact, then deleted or anonymised unless there is a legal reason to retain them. If an enquiry becomes a client relationship, relevant records may be kept for longer to meet contractual, tax, accounting and legal requirements.
8. Cookies and similar technology
WNR Media does not currently use advertising pixels or a separate marketing-tracking tool on this website. Essential technology may be used by the hosting and security infrastructure so the site can load, remain secure and function correctly. If optional tracking is introduced, this policy and any required consent controls will be updated.
9. Your rights
Depending on the circumstances, you may have the right to ask for access to your personal information, correction, deletion, restriction, portability or to object to certain uses. You may also withdraw consent where consent is the basis being used.
To make a request, email hello@wnrmedia.com. You also have the right to complain to the Information Commissioner’s Office.
10. Security
We use reasonable technical and organisational measures to protect information. No internet transmission or storage system is completely secure, so please avoid including sensitive personal information in the enquiry form.
11. External links
This website links to third-party platforms such as Instagram, TikTok and other external sites. Their own privacy policies apply when you visit them.
12. Changes and contact
We may update this policy as the website or our practices change. The date at the top shows the latest version. Questions can be sent to hello@wnrmedia.com.